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We provide a variety of information and services for families. Our trained Family Connections Specialists are available to help you with your parenting questions and concerns. Some of the issues we can help you with include:

  • Assistance in locating child care providers in your area that meet your family’s specific needs
  • Information about quality care for children
  • Child care guidelines to assist you on visits to child care programs
  • Help determining if your family is eligible for subsidized care
  • Information about how to locate and hire in-home caregivers

If you suspect or observe a child in imminent danger call 911 immediately. If you suspect child abuse, maltreatment or neglect call the New York State Child Abuse and Maltreatment Register at 800-342-3720/TTY 800-638-5163.

To check the complaint history of a program, visit the NYS Office of Children and Family Services website at www.ocfs.state.ny.us or call the Spring Valley Regional Licensing Office at (845) 708-2400 or Toll Free at (800) 732-5207.

To check the specific complaint history of all registered and family and school-age care programs in Rockland County, call Child Care Resources of Rockland at (877) 425-0009 x487.

An Important First Step:

Parents should always check the licensing records of any child care program that they are considering to use for their child or children. Together we will explore your options and instruct you or inform you about what to look for regarding regulatory history, occurrences of any serious citations and the complaint history of a program to make sure the child care provider is in good standing with the NYS Office of Children and Family Services and that there are no unresolved citations. Call the numbers listed above or visit www.ocfs.state.ny.us for licensing history and any regulatory violations. Then decide where you feel comfortable leaving your children and if it is the best fit for your family. This is a crucial step to ensure a quality child care placement and a vital component of a comprehensive search for the right child care program.

If you need child care, call toll free at (877) 425-0009 and ask to speak with a Family Connections Specialist.

Our office is open Monday through Friday from 8:30am – 5:00pm

We are located at:
235 North Main Street, Suite 11
Spring Valley, NY 10977
Phone: (Toll Free) 877-425-0009
Fax: 845-425-5312
Email: info@rocklandchildcare.org