Child Care Resources of Rockland, Inc. / For Parents & Families

Better Baby Care Campaign

Child & Adult Care Food Program

Child Care Topics

Child Care Tuition Scholarship Program

Families with Special Needs

Quality Child Care Campaign

Satisfaction Survey

To ensure that we are serving you in the best way possible, Child Care Resources of Rockland, Inc. follows up with all parents to inquire as to the status of their child care search, satisfaction with their child care arrangement, and the overall helpfulness of the resource and referral services.

Please help us serve you better by filling out the survey below and submitting it to Child Care Resources of Rockland, Inc.

	Counselor Name:
	Parent Name:
	Email Address:
	What is your present child care arrangement?	Center Family Child Care Child is at Home In-Home Provider (Nanny) Playgroup Camp Nursery School After-School Program Friend/Relative Child is not born yet
	Did you find care?	Yes No
	If yes, how would you rate the quality of the care you selected?	Very Good Good Satisfactory Poor Very Poor
	If you did not find care, why?	Did not find from referrals Still looking at referrals Decided not to look for care Keeping current care Care is not needed yet Unable to reach providers
	What were problems for you in looking for child care?	Cost Type of care not available No openings Schedule difficulties Location Quality Other Comments
	How would you rate the counseling you received when you contacted Child Care Resources of Rockland?	Very Good Good Satisfactory Poor Very PoorComments
	How would you rate the information you received when you contacted Child Care Resources of Rockland?	Very Good Good Satisfactory Poor Very PoorComments
	Were you able to speak with a counselor immediately when you contacted the agency?	Yes No
	If no, how soon were you able to speak with a Parent Counselor?	Same day Within two days Within one week More than one week
	How soon after you spoke with the counselor did you receive your parent pack?	Within one week Within two weeks Longer than two weeks
	How well did these services meet your expectations?	More than met Completely met Somewhat met Did not meet
	Would you use this service again?	Yes No
	Overall, how would you rate this service?	Very Good Good Satisfactory Poor Very Poor
	Please feel free to make any suggestions or comments on how we may better serve you.	Suggestions